Omnichannel Outsourcing /

What We Do

OMNICHANNEL OUTSOURCING

Focus on the client and everything else will follow. Understanding this simple rule can make your company great. This is and always will be our leading rule. This simple trick makes us successful.

Our clients understand that all we do – we do for them. We are supporting our customers with teams of people. The teams are organized, equipped and fully coordinated with one rule: always do what is best for our clients with respect for people and environment.

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  COMPLEX SUPPORT

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  BUSINESS DEVELOPMENT

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  CUSTOMER SERVICE

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  SUPPLY CHAIN PERFORMANCE

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  POST SALES SUPPORT

• COMPLEX SUPPORT
  By combining two assets – sophisticated IT and Outsourcing - we were able to build incredibly effective services. Whatever decision we make in our company we are obliged to make it pragmatic with clinical precision, based on competences and reliable data. Free of corporatism, politics, borders, discrimination or intolerance.

• BUSINESS DEVELOPMENT
  We offer step-by-step business model building. We engage and coordinate the work of all professionals needed in the process to take care of procedures such as company formation, ensuring legal, tax, accounting and treasury support as well as general compliance related matters. We have a wide range of banking partners and staff excelling in regulatory matters ready to support our clients as needed.

• CUSTOMER SERVICE
  We supply our customers with trained, experienced and dedicated customer service teams. Our specialists speak more than 20 languages, giving our customers access to the world's markets. We also deliver specialized software and IT support for smooth operation of customer and translations service. All communication channels provide specific customer information, which is collected and processed in one place. Analyzing and comparing the performance of different channels is the key to well-designed multichannel experience and customer happiness. Let your customers feel that you know them and care for their needs.

• SUPPLY CHAIN PERFORMANCE
  Use advanced product analytics and forecasting in your decision-making path. We are proud to support international logistics, routing, with sophisticated transport & fulfillment solutions enabling coordinated shipments for thousands shipments daily. We design advanced pick-pack-ship operations that streamline your supply chain process and offer a flexible fulfillment distribution model. The fulfillment team working with us understands the value of the delivery experience.

• POST SALES SUPPORT
  In modern economics, positive word of mouth plays an important role in promoting any brands and products. Our after sales support platform allows to ensure that customers demand is fulfilled, easily you will be able surpass their expectations, which will improve your brand perception and customer loyalty and satisfaction.